About us
At KCT, we believe every great idea deserves a solid plan and the right support to grow. Based in Hampton, Virginia, we specialize in helping entrepreneurs and small businesses build strong foundations, enhance their online presence, and reach their full potential.
Our team provides expert guidance in business planning, branding, marketing, and social media management, offering personalized strategies that fit your goals. Whether you’re starting a new venture or expanding an existing one, KCT Business Consulting is here to turn your vision into success.
Your business growth starts here — with strategy, creativity, and results.
Customer Communication Policy
At KCT, we help you stay connected with your customers in a positive, professional way. Our goal is to make sure your audience feels heard, valued, and engaged while keeping your brand voice consistent.
How We Communicate:
We reply to messages, comments, and questions on your business pages using your preferred tone and style - friendly, professional, and on-brand.
What We Handle:
We take care of general inquiries like business hours, services, promotions, and customer appreciation messages.
What Needs Your Approval:
If a message involves a complaint, refund, or private issue, we' Il contact you before responding. That way, you stay in control of important matters.
Privacy Matters:
We protect all customer information and never share it outside your business.
Keeping You Updated:
You' Il receive updates on interactions, feedback, and customer insights so you always know what's happening online.
Contact: litd @kctbc.tech | © KCT, Empowering Brands to Thrive Online
You didn’t come this far to stop
KCT, transformed our social media presence!
Sam Donald
★★★★★